Frequently Asked Questions

If the answers to your questions do not appear in the following FAQ,  please feel free to contact our toll free support line at 1-800-567-PAIN (7246). Our toll free support line is available between the hours of 9 a.m. and 5 p.m. EST, Monday through Friday.

How does the Dolphin Neurostim OTC work?2016-11-09T17:39:11-04:00

The battery-operated Dolphin Neurostim OTC works by sending an electrical impulse to locate, then stimulate areas of low resistance. When properly stimulated, these areas relax muscles, improve circulation, and trigger the release of beta-endorphins – the body’s own painkillers. By activating the body’s natural healing and pain relieving response, our units have become a preferred alternative to pharmaceuticals.

Does the Dolphin Neurostim OTC have to be applied by a trained specialist?2016-11-09T17:39:43-04:00

Perhaps one of the greatest advantages of our palm-sized unit is that it’s non- invasive, or needle-free, which makes it very easy to apply. It relies instead on electronic impulses to reproduce the physiological results of traditional acupuncture. This means that the Dolphin Neurostim OTC can be successfully applied by both novices and professionals – whenever and wherever pain strikes. Every unit comes with a concise and easy-to-digest treatment manual.

How do you find an area of low resistance?2017-01-25T16:21:04-04:00

The accompanying manual will become your treatment bible. It will guide you to the appropriate areas of low resistance for many common muscular pain conditions. As for the actual application, it couldn’t be easier. Place the unit’s Point Finder (PF) on the skin – either directly or through a loosely knit fabric. When the PF is near one an area of low resistance, the built-in detector will emit a high-pitched tone. Once the PF has found an area of low resistance, the green indicator light located on the back of the unit will turn off, and the tone will increase in pitch. Fast-acting relief begins by pushing and holding down the treatment button.

Is the Dolphin Neurostim OTC difficult to use?2016-11-09T17:40:02-04:00

We think you’ll find that both our self-help unit and our systematic approach to pain management are extremely user-friendly. To shorten your learning curve, we include an easy-to-follow treatment manual with every Dolphin Neurostim OTC. Additionally, we provide the best toll-free support line in the industry.

Is the Dolphin Neurostim OTC safe?2016-11-09T17:51:30-04:00

The Dolphin Neurostim OTC is battery-operated and very safe – so safe you can use it on children to help them sleep, or the elderly to relieve their chronic pain. Please Note: Patients who are pregnant, epileptic or fitted with cardiac pace makers, should NOT use the Dolphin Neurostim OTC. For further information, please contact us.

How effective is the Dolphin Neurostim OTC for temporary pain relief?2016-11-09T17:51:41-04:00